Privacy Policy

Morey Remodeling Group Privacy Policy

Updated: 2/14/2025

At Morey Remodeling Group (referred to as “Morey Remodeling” or “we”), we understand that earning and maintaining your trust is fundamental to our business. Safeguarding your privacy is a responsibility we take seriously.

This Privacy Policy explains how Morey Remodeling Group collects, uses, and shares the personal information we gather from you through our websites, mobile applications, email, text messages, phone calls, and via our service providers and partners.

Please note that this Privacy Policy does not cover the practices of third parties, such as finance companies, suppliers, manufacturers, or other websites linked to or from our sites. By accessing or using our websites, mobile apps, or other services, or by interacting with us in connection with transactions or services, you confirm that you have reviewed and accepted the terms outlined in this Privacy Policy.

Who We Are

With happy clients since 1982, Morey Remodeling Group is an unrivaled, award-winning family remodeling company located in Signal Hill, CA. Our client-centered approach and unwavering commitment to our clients’ satisfaction have earned us an unprecedented 95% return client/referral rating. Let us prove to you why our reputation sets us apart.

Our main website, moreyremodeling.com (along with other Morey Remodeling-affiliated websites), offers our full range of services directly to consumers.

In addition, Morey Remodeling Group works with affiliates, distributors, and suppliers who may be involved in manufacturing, distributing, financing, or installing products and services. These third parties may also host our websites and provide consumer information relevant to our offerings. Some of these partners may have their own websites.

If you share personal information with our affiliates, distributors, or suppliers, the privacy policies of those third parties will govern the handling of your data. We recommend that you review the privacy policies of any affiliate, distributor, or supplier before submitting personal information to them.

Important Information About This Policy

At Morey Remodeling Group, we strive to provide complete transparency regarding how we handle your personal information. However, we reserve the right to modify or update this Privacy Policy as needed to reflect changing circumstances or new legal requirements. As such, it is essential that you review this Privacy Policy periodically to stay informed about how and why we process your personal data. To ensure accuracy, we ask that you notify us if any of the information you’ve provided changes, so we can update our records. By providing us with your personal data or using our websites, mobile apps, or services, you agree to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our websites, mobile applications, or services, or providing us with any personal information.

Collection of Your Personal Data

For the purposes of this Policy, “personal data” refers to any information that identifies, relates to, or can be used to contact an individual.

In the course of our business operations, Morey Remodeling Group collects and processes personal data in various ways. This may include information you provide directly to us, data we gather from your interactions with our services (such as through cookies on our website), and personal data received from third parties.

The personal data we collect may fall into the following categories:

Contact Information – including first and last name, email address, physical address, billing address, and phone number.

Transactional Information – including information about services purchased, payment methods, payments made, transaction history, and other relevant details.

Payment Card or Financial Account Information – details of your payment card or financial account used for transactions, processed by a third-party payment processor.

Marketing Information – including requests for promotional materials, services of interest, communication preferences, and interactions with marketing materials.

Communication Information – including copies of emails, phone calls, and other communications sent to us.

Device and Usage Information – including details on how and when you use our websites, IP address, device identifiers, usage frequency, pages visited, referring websites, and other interactions with our sites.

You can choose not to provide personal data to us, but doing so may prevent you from receiving relevant offerings from Morey Remodeling Group and its partners. Please note that we may aggregate or anonymize the data collected, making it no longer identifiable to you, in which case it will no longer be considered “personal data.”

We collect personal data in the following ways:

Information You Provide to Us: We collect your personal data when you interact with our websites, fill out forms, engage in transactions, communicate with us, or provide it to us in any other way. For example, to purchase services, you will need to provide personal information such as your name, address, email, phone number, credit card details, and other personally identifiable data. If you apply for credit through a third-party to finance a purchase of Morey Remodeling Group services, we may also have access to that information.

Information About Others: You may also have the opportunity to provide contact information for others through our websites. Please ensure you obtain their consent before submitting their information.

Information from Other Sources: We may periodically receive personal data about you from affiliated entities, business partners, vendors, and other third-party sources. For example, if you visit Morey Remodeling Group’s website by clicking a link from one of our partners and are registered with them, we may receive information such as your contact details and demographic information. Additionally, if you access third-party services, like social media, through our website or prior to visiting, we may collect information such as your username and other available data. We collaborate with our partners to personalize and improve your experience on our website, as outlined in this Privacy Policy.

Automatic Information: We automatically collect certain information from your computer or mobile device when you visit our websites or mobile applications. This includes details like your IP address, browser type, and the website that referred you. We may also track your activity on our site, including pages you view and content you interact with. Technologies used to collect this information include:

Cookies: We use cookies and similar technologies to collect personal data. Cookies are small pieces of information stored by your browser on your device. They help us remember your preferences and improve your website experience. For example, cookies may allow you to remain logged in, saving you time. Cookies also help us track and target your interests to enhance your site experience. Cookies are not linked to personally identifiable information on our site. By continuing to use our website, you consent to our use of cookies. You can manage cookies on your device by visiting sites like www.allaboutcookies.org or https://www.youronlinechoices.com/. Please note that deleting cookies may affect the functionality of our website.
Log Files and Device Identifiers: We use log files to track actions on our websites and mobile applications. This data includes your IP address, browser type, Internet service provider, referring and exit pages, timestamps, and device identifiers.
Web Beacons and Other Technologies: Our websites and mobile applications may use tracking tools such as web beacons (clear gifs, pixel tags, or single-pixel gifs), which are small invisible images embedded in content or emails. These tools help us track user interaction, such as pages viewed or email readership.
Analytics: We may use third-party analytics services like Google Analytics. You can learn more about how data is collected and processed through Google Analytics here. You can also read Google’s privacy policy here.

How We Use Your Personal Data

At Morey Remodeling Group, we (or service providers acting on our behalf) use the personal data we collect about you for specific purposes. These include, but are not limited to, offering services to you, managing purchases you’ve made (such as warranty services we provide), allowing access to and use of our website, publishing reviews, ratings, and photos, communicating with you about your account and experiences, responding to your inquiries, providing customer service, notifying you of changes to our terms or this Privacy Policy, inviting you to leave a review or participate in a survey, operating and improving our website and services, personalizing your experience, measuring interest, notifying you about promotions and special offers, and protecting against fraudulent or illegal activity.

We will only use your personal data when the law permits. Most commonly, we use your data in the following circumstances:

To perform a contract we are about to enter into or have entered into with you.
When it is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests.
With your consent.
To comply with legal or regulatory obligations.

Marketing

We may contact you via phone, text, email, or other methods with information about Morey Remodeling Group deals, offers, and promotions that we believe you will find valuable or interesting.

If you no longer wish to receive marketing messages from us, you can opt-out at any time by following the instructions in each email or contacting us directly using the details provided in this Privacy Policy. Please note that even if you opt-out of marketing communications, we may still contact you regarding purchases, service-related matters (such as warranty services or installation scheduling), and administrative messages. We reserve the right to send non-marketing communications, such as service updates or surveys, without the option to opt-out.

With Whom We Disclose Your Personal Data

We may disclose your personal data to our affiliates, distributors, or suppliers for promotional purposes. Morey Remodeling Group may also share your data with third-party service providers working on our behalf. If we sell or divest part of our business, or merge with another company, we may disclose your personal data to the new owner or merger partner. If required by law, we may disclose your personal data to protect our customers, websites, company, and rights.

Social Media Services: If you connect with Morey Remodeling Group through Facebook, Instagram, or LinkedIn, we may display reviews, photos, or comments posted by you. Please note that if you follow Morey Remodeling Group on these platforms, they may share personal data about you with us. You can review your privacy settings to control these disclosures.
Service Providers: Some of your personal data may be shared with service providers (including affiliates, distributors, or suppliers) directly involved in fulfilling your purchase. We only provide the necessary information for them to help us draw up a contract with you.
Third-Party Vendors: We may disclose your personal data to third-party vendors who assist us with business analytics, payment processing, customer service, marketing, fraud prevention, and more. These vendors may also collect personal data on our behalf, such as for online advertising tailored to your interests.
Professional Advisors: We may disclose your personal data to professional advisors, such as lawyers or accountants.
Referring Websites: If you were referred to Morey Remodeling Group from another website, we may share your registration information (e.g., name, email, address) with the referring website. Please review the privacy policies of any referring websites, as they may have different data practices.
Authorized Dealers: We may share your personal data with authorized dealers to advertise Morey Remodeling Group services to you.
Companies within Our Corporate Family: We may share personal data with affiliates within the Morey Remodeling Group family of companies, allowing us to provide you with information on related services you may be interested in.

We may also disclose personal data if we believe it is necessary to:

Comply with subpoenas, court orders, or other legal processes.
Investigate, prevent, or address illegal activities or suspected fraud.
Protect the rights, property, or safety of Morey Remodeling Group, our users, or others.
Facilitate a corporate transaction such as a merger or acquisition.

Additionally, we may disclose aggregate or anonymous data to third parties, such as advertisers or investors, without including personal data. For example, we might share with advertisers the number of website visitors, but this data will not identify individuals.

How Long Will We Retain Your Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes it was collected for, including any legal, accounting, or reporting obligations. The retention period for personal data will depend on factors like the nature and sensitivity of the data, any potential risk of harm, the purposes for processing it, and applicable legal requirements.

Protection of Personal Data

At Morey Remodeling Group, we prioritize maintaining the integrity and security of your personal data. We implement appropriate physical, administrative, technical, and organizational measures to safeguard the personal data we hold against unauthorized loss, damage, alteration, or destruction. However, please note that no data transmission over the internet or storage method can be fully guaranteed as secure. If you notice any unusual activity that might indicate a breach, please inform us immediately.

Your Choices About Personal Information

We respect your right to make informed choices about how we collect, use, and share your personal information. Below are some options available to you:

Marketing Emails: As per applicable laws, you can opt out of receiving marketing emails from us by following the “opt-out” link in any promotional emails or contacting us directly.
Cookies: You have the option to manage your cookies through your browser or device settings, including rejecting or deleting them. Keep in mind that disabling cookies may limit your access to certain features of our site.
Interest-Based Advertising: You can opt out of personalized advertising by adjusting your device’s settings or visiting https://optout.aboutads.info.
Google Analytics: If you wish to stop Google Analytics from collecting data, you can use the opt-out browser extension provided by Google. More details can be found on Google’s website.
Declining Information: You can choose not to provide certain information, but this may prevent you from using specific features of our websites or engaging with some services.
Do Not Track: Please note that we do not honor “Do Not Track” signals, and they will not affect the functionality of our websites or apps.

For further questions regarding your choices related to personal data, you can contact us using the details provided in this Privacy Policy.

Rights of California Residents:

If you’re a California resident, please refer to our “Privacy Notice for California Residents” for details on your rights under California law.

External Links

Our websites may contain links to third-party websites, plug-ins, or applications. If you visit these sites, they may collect information from you according to their own privacy policies. We do not control these third-party sites and recommend reviewing their privacy policies for more information.

Children’s Privacy

Our websites are intended for general audiences and are not directed toward children under the age of 16. We do not knowingly collect personal data from children. If we learn that a child under 16 has provided personal information, we will take steps to delete that data.

International Transfers

Morey Remodeling Group is based in the United States, and the personal information you provide may be stored on servers in the U.S. By providing your information, you consent to its transfer to the United States, where data protection laws may differ from those in your country. We will ensure appropriate safeguards are in place to protect your data as required by applicable laws.

Privacy Notice for California Residents

Updated: 2/17/2025

California Privacy Notice

This Privacy Notice for California Residents (“Notice”) is an addition to the Privacy Policy available on our website, and it specifically applies to visitors, users, and others residing in California.

The purpose of this Notice is to inform you about how we collect, process, and disclose “personal information” of California consumers. It applies to our activities as a “business” under the California Consumer Privacy Act, as modified by the California Privacy Rights Act (“CCPA”), meaning we determine the purposes and methods of processing your personal data. Any terms used in this Notice that are defined by the CCPA hold the same meaning.

We encourage you to carefully review this Notice before sharing your information with us or interacting with our services so you can fully understand how we manage your personal data.

Information We Collect and Disclose

As per the CCPA, “personal information” refers to data that identifies, relates to, describes, references, or can be reasonably linked, either directly or indirectly, to a particular consumer or household. Personal information excludes the following:

Information available from government records that is legally accessible.
Information that is reasonably believed to be lawfully made available to the public by the consumer, from widely distributed media, or by the consumer.
Information disclosed by a person to whom the consumer has provided it, unless the consumer has specifically limited its audience.
Lawfully obtained information that is of public interest.
De-identified or aggregated consumer data; or information that falls outside the CCPA’s scope, such as personal information protected by sector-specific laws like the Fair Credit Reporting Act.

The uses outlined in this section are not exhaustive, and other uses of personal information may be indicated elsewhere in this Privacy Policy.

How We Collect Personal Information

We gather the types of personal information mentioned in this Notice from the following sources:

Directly from Consumers: We collect information directly from you when you voluntarily provide it to us. This can occur when you fill out forms on our websites or mobile applications, make transactions with us, sign up for promotional or informational communications, use our services, or engage with us in other

ways. For instance, to purchase services, you’ll need to provide personal details such as your name, address,

email, phone number, credit card information, and other identifying information. If you apply for financing through a third party for purchasing Morey Remodeling Group services, we may also receive that information.

From Your Activity on Our Websites and Mobile Applications: We gather certain identifiers (like IP addresses) and internet-related data (such as browsing activity) from you indirectly through the use of cookies, pixels, and other tracking technologies, as detailed in our Privacy Policy.
From Third Parties Interacting with Us in Connection to Our Services: For example, if you come to us through a link from a business partner’s website, and you’ve registered with that partner, we may receive personal data about you that you provided to them, such as your contact and demographic details. Additionally, if you use third-party services like social media platforms through our site or before visiting us, we may collect information such as your username and other data shared with us through those services, including interactions with our social media pages. We will continue to collaborate with current and future partners to enhance and personalize your experience on our websites and mobile applications in line with the practices in this Privacy Policy.

Sensitive Personal Information

Morey Remodeling Group does not collect “sensitive personal information” (as defined by the CCPA) to infer characteristics about California consumers. As such, Morey Remodeling Group treats any such data as “personal information” in accordance with the applicable provisions of the CCPA.

Purposes for Collection and Use of Personal Information

We collect and disclose the personal information we gather for one or more of the following business purposes (as well as any additional purposes outlined in our Privacy Policy):

To provide you with information about Morey Remodeling Group services that you request.
To send you email alerts, event registrations, and other notifications related to our services, or events or news that may interest you.
To fulfill our obligations and enforce our rights under any agreements between you and us, including for billing and collections purposes.
To improve our websites and mobile applications and tailor their content to you.
To prevent and detect fraud, financial crimes, hacking, security breaches, and to protect the rights, property, or safety of us, our customers, affiliates, or others.
To respond to law enforcement requests and comply with applicable laws, court orders, or government regulations.
As disclosed to you when your personal information was collected.
To evaluate or carry out a merger, acquisition, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including in the event of bankruptcy or liquidation, where personal information held by us is part of the assets transferred.

We will not collect additional categories of personal information or use the personal information we have collected for significantly different, unrelated, or incompatible purposes without notifying you.

Sale or Sharing of Personal Information

In the past 12 months, Morey Remodeling Group has “sold” (as defined by the CCPA) Identifiers and Commercial Information to our partner dealers who offer our services across the United States. These sales of personal information were for advertising purposes and to promote our services to consumers. Morey Remodeling Group has no actual knowledge of any sales of personal information concerning minors under 16 years old.

In the past 12 months, Morey Remodeling Group has “shared” (as defined by the CCPA) personal information with: (i) marketing/advertising service providers, (ii) Morey Remodeling Group’s parent company and affiliates, and (iii) online analytics providers. The personal information shared includes the following categories for the purpose of cross-context behavioral advertising:

Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address.
Commercial Information: Records of services purchased, obtained, or considered.
Internet or Other Network Activity: Browsing history, search history, and information about a consumer’s interaction with a website, application, or advertisement.

Morey Remodeling Group shares this personal information with marketing/advertising companies and online analytics providers for the purpose of targeted advertising, including on behalf of Morey Remodeling Group. It is also shared with our parent company and affiliates to help them advertise relevant services to you.

Morey Remodeling Group has no actual knowledge of any sharing of personal information regarding minors under 16 years old.

Applicable Retention Periods

For each category of personal information listed above, Morey Remodeling Group will retain such information only for as long as necessary to fulfill your requests or the purposes for which it was collected, as outlined in this Notice. The criteria used to determine our retention periods include: (i) as long as we maintain an ongoing relationship with you, (ii) as required by legal obligations we are subject to, and (iii) as necessary to resolve disputes or enforce legal agreements with you.

Your Rights and Choices under CCPA

The CCPA grants consumers (California residents) specific rights regarding their personal information. This section explains your rights under the CCPA and how to exercise them.

Right to Understand and Receive Your Specific Information

You have the right to request that we provide certain details about how we collect and use your personal information. Once we receive and verify your consumer request, we will disclose the following to you:

The categories of personal information we have collected about you.
The categories of sources from which we obtained personal information.
The business or commercial purpose for collecting or selling your personal information.
The categories of third parties with whom we have shared your personal information.
The specific pieces of personal information we have collected about you (known as a data portability request).
If we have shared or disclosed your personal information for business purposes, the categories of information received by each third party.

Right to Request Deletion

You have the right to request the deletion of any personal information we have collected from you, subject to any exceptions or limitations set forth under the CCPA.

Right to Correct Inaccurate Information

If we hold inaccurate personal information about you, you have the right to request that we correct it, taking into account the nature of the personal information and the purposes for which it is being processed.

Right to Opt-Out

Consumers in California have the right to opt out of:

The sharing of their personal information for cross-context behavioral advertising (as defined in the CCPA), or
The sale of their personal information.

As mentioned earlier, Morey Remodeling Group does not engage in the sale of personal information. However, consumers do have the right to opt out of the sharing of their personal data. Information on how to opt out is provided below.

Exercising Your Rights to Access/Know, Delete, and Correct Inaccurate Information

To exercise the rights mentioned above, please submit a verifiable consumer request (as explained below) to us by one of the following methods:

Calling us at (562) 600-5933
Completing the online Personal Information Request Form

If you are acting as an agent submitting a request on behalf of a consumer, we may ask for signed permission from the consumer to authorize you to make the request. You may only submit a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide enough information to allow us to reasonably verify your identity as the person about whom we collected personal information, or as an authorized representative.
Describe your request in sufficient detail for us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide personal information if we are unable to verify your identity or authority to make the request, or if we cannot confirm that the personal information pertains to you. Submitting a verifiable consumer request does not require you to create an account with us. We will use the personal information provided only to verify your identity or authority to make the request.

Please note that the CCPA includes certain limitations and exceptions to these rights, which may result in us denying or limiting our response to your request.

Response Timing and Format

We aim to respond to a verifiable consumer request within 45 days of receiving it. If we need more time (up to 90 days), we will notify you in writing, explaining the reason for the delay and the extended period. If you have an account with us, our written response will be delivered to that account. If you do not have an account, we will send our written response by mail or electronically, depending on your preference. Any disclosures we provide will only cover the 12-month period prior to receiving your verifiable consumer request. If we cannot fulfill a request, our response will include an explanation as to why, such as when disclosing certain information (e.g., social security numbers, driver’s license numbers, financial account details, passwords, etc.) would pose a risk of identity theft, fraud, or compromise to data and network security.

For data portability requests, we will provide your personal information in a format that is easily usable and should allow you to transfer it from one entity to another without difficulty.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or clearly unfounded. If we determine that a fee is necessary, we will inform you of the reason and provide an estimated cost before proceeding with your request.

Exercising Your Right to Opt-Out of Sharing

To exercise your right to opt out of the sharing of your personal information, you—or an authorized representative—must submit a request to us by:

Calling us at (562) 600-5933
Completing the online Personal Information Request Form

Under the CCPA, we must honor a consumer’s opt-out request as soon as possible, but no later than fifteen (15) business days from when the request is received. No verification is required for this process; however, we may refuse to comply with the request if we have a good-faith, reasonable, and documented belief that the request is fraudulent. If we deny a request for this reason, we will notify the consumer, explain why we believe the request is fraudulent, and provide a rationale for our decision.

Requests can also be made by an authorized agent if the consumer provides written permission (signed by the consumer) to allow the agent to act on their behalf. If the agent does not submit proof of authorization, we may deny the request.

Once a consumer makes an opt-out request, we will honor it for at least twelve (12) months before asking the consumer to reauthorize the sharing of their personal information. Additionally, if a consumer initiates a transaction or tries to use a service that requires sharing their personal information, we will inform them of the requirement and provide instructions on how to opt in if desired.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including offering discounts or imposing penalties.
Provide you with a different level or quality of goods or services.
Suggest that you may receive a different price, rate, or level of service as a result of exercising your rights.

Data Sharing or Direct Marketing Purposes

Under California Civil Code § 1798.83 (California’s Shine the Light Act), California residents have the right to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, you may request that we refrain from sharing your personal information with certain affiliates or other third parties for marketing purposes. Please let us know your preference by contacting us using the information provided below.

Changes to Our Privacy Notice

As our business evolves, this Notice may be updated periodically. Morey Remodeling Group reserves the right to modify this Notice by posting any changes on our website. You can check when this Notice was last updated by reviewing the “Last Updated” date at the top of this document. Any revisions will take effect once posted. We will notify our members of significant changes to this Notice either by sending an email to the address you provided or by posting a notice on our website. We encourage you to review this Notice periodically to stay informed of the latest version.

Contact Information

If you have any questions or comments about this Notice, how we collect and use your personal information, your choices, rights regarding such use, or wish to exercise your rights under California law, please feel free to contact us at:

Morey Remodeling Group

Attn: Megan, Client Navigator

2501 E 28th St #120, Signal Hill, CA 90755

Phone: (562) 600-5933

Email: ClientNavigator@moreyremodeling.com

Please note that if you contact us by phone, the conversation may be recorded. You will be informed at the start of the call about the recording. We use these recordings to improve our customer service, verify the accuracy of the information you provide, prevent fraud, and train our team members. These recordings are kept for as long as necessary and are deleted once no longer required. Any personal data collected during the call will be processed in accordance with the provisions of this Privacy Policy.